Posts Tagged ‘amazon’

Free Two-Day Shipping… Right!

February 2, 2019

allsmiles

I’m an Amazon Prime member and have been ordering stuff from them for over a year now and, generally speaking, the stuff arrives in a timely manner.

This past week, I ordered a DVD and, two days later, had not received it, so I went online to “track” the order only to see that it has not yet been shipped!

I went to their contact page and chatted with a personable (and, of course, apologetic) person who took the time to explain that the “two-day” shipping means it will be two days from the date it is shipped.

And the problem seems to be that the Amazon Fulfillment Center closest to me did not have the item so it has to be shipped from further away.

That’s fine and I fully understand HOW their system works in that regard.

What I cannot understand is why the item hasn’t shipped in two days’ time!

I don’t care if it is coming from Timbuktu or Malaysia or wherever, they had the order 24 hours ago, unless this one Amazon outpost is so far removed from the mainstream that it can only receive order through the assistance of the Pony Express.

But even that should take less than twenty-four hours! In this day and age how can any business NOT have the capabilities to receive orders practically instantaneously.

Even communications to Mars would have been received and the package prepared for shipment before now!

Sure, the two days is from the time they SHIP the package but the lack of the small print doesn’t tell you how long it is going to take that slug-a-bed Bob to get off his lazy keister and stick the package in the mail.

Aren’t these people trained?

All you gotta do is open the freakin’ email and put the thing in a box, print the shipment label and Bingo! Shipped!

For all their supposed capabilities in using this marvelous new tech (yeah, I mean the mailstream) they cannot figure out how to box something up and ship it in less than six weeks, which is the delivery date the representative told me.

Their packages, smiling so smugly, barely hide the bitter broken system that lies within.

Sorry, Amazon, but if anyone capable comes along any time soon, I think your empire is gonna topple.

Okay, rant over.

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